Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Privacy policy

I will only use your shipping and billing address, and contact information

  • To communicate with you about your order
  • To fulfill your order

Frequently Asked Questions

Wholesale availability

Wholesale orders will be listed as they are completed, we no longer accept custom wholesale orders. Visit the Wholesale category in this shop for currently available wholesale birds that are ready to ship.

When will my order ship?

All orders are currently shipping in 1-2 business days.

Gift wrapping and packaging

We do not offer gift wrapping but I'm happy to include a personalized message from you in the package. Just write what you want your message to say, in the "note to BirdsofaSweater" when you check out.

Legal imprint